1. Introduction

Welcome to Femmedoll (“Company”, “we”, “our”, “us”). We value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, store, and safeguard your information when you interact with our website, products, and services.

"Personal data" refers to any information that identifies you directly (such as your name) or indirectly (such as details about your online activity or preferences).

2. Information We Collect

We collect both information you provide directly and information collected automatically when you use our services:

• Information You Provide – Name, email address, postal address, phone number, and any details you submit via forms, messages, or correspondence with us.
• Automatically Collected Information – IP address, browser type, operating system, referring URLs, and information about your interactions with our website.
• Third‑Party Data – We may receive information about you from trusted partners for order fulfillment, payment processing, or marketing (only where legally allowed).

3. How We Use Your Information

• To provide and personalize our services to you.
• To process orders, payments, and deliver products or services.
• To respond to inquiries, support requests, or complaints.
• To send updates, offers, or promotional communications (only if you have opted in).
• To improve our website functionality, performance, and security.
• To comply with legal obligations or enforce our terms of service.

4. Disclosure of Your Information

We do not sell your personal data. We may share it with:

• Authorized employees and contractors who need it to perform their duties.
• Third‑party service providers (such as payment processors, email platforms, analytics tools, and cloud hosting providers) who process data on our behalf.
• Legal authorities, if required by law or in response to valid legal requests.
• In the event of a business transfer, merger, or acquisition, your data may be transferred as part of the transaction.

5. Cookies

We use cookies and similar tracking technologies to improve your browsing experience, analyze website usage, and deliver relevant content and ads. For full details, please see our Cookie Policy.

6. Security and Data Retention

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These measures include encryption, secure servers, and regular security assessments.

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law.

7. Your Rights

Depending on your location, you may have rights under privacy laws such as GDPR or CCPA, including:

• Accessing the personal data we hold about you.
• Requesting corrections or updates to your data.
• Requesting deletion of your data.
• Opting out of certain data processing activities.
• Withdrawing consent where processing is based on consent.

To exercise your rights, please contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other reasons. Updates will be posted on this page with the revised date.